Privacy Policy

WEBSITE OWNER

In compliance with the information duty established in Article 10 of the current Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you that the entity responsible for the website where you can download various applications is:

Corporate Name: BIOQUOCHEM S.L.
NIF: B74389388
Registered Office: Vivero Ciencias de la Salud, C. Colegio Santo Domingo de Guzmán – 33011 Oviedo (Asturias) Spain
Contact Phone: 985269292
Email Address: info@bioquochem.com

OFFICIAL REGISTRATIONS:

Commercial Registry of Asturias: Volume 4137, Folio 214, Sec. 8, Sheet AS48252
Trademark with the O.E.P.M.: File N0377831
Applicable Professional Norms and/or Codes of Conduct: None
BIOQUOCHEM S.L. Website: bioquochem.com

ENTITY’S PRIVACY POLICY

CONTACT DETAILS OF THE DATA CONTROLLER

Corporate Name: BIOQUOCHEM S.L.
NIF: B74389388
Registered Office: Vivero Ciencias de la Salud, C. Colegio Santo Domingo de Guzmán – 33011 Oviedo (Asturias) Spain
Contact Phone: 985269292
Email Address: info@bioquochem.com

CONTACT DETAILS OF THE DATA PROTECTION OFFICER (D.P.O.)

According to Article 37 of GDPR 2016/679 and Article 34 of LO 3/2018, a D.P.O. is not required.

INFORMATION DUTY ACCORDING TO GDPR 679/2016 AND LO 3/2018

Before providing any personal data, the USER of a website must carefully read and understand the following to ensure it is LAWFUL, FAIR, AND TRANSPARENT.

The user who enters their data in the contact forms on this website, in accordance with this paragraph of this legal notice, EXPRESSLY DECLARES AND STATES THAT:

They expressly authorize the entity BIOQUOCHEM S.L., located at Vivero Ciencias de la Salud, C. Colegio Santo Domingo de Guzmán – 33011 Oviedo (Asturias), to collect and process the personal data of the signer or the legal representative, tutor, or curator. They also declare that they have been adequately informed about the information table presented concerning the right provided in Article 13 of the GDPR.

BASIC INFORMATION ON DATA PROTECTION
DATA CONTROLLER	BIOQUOCHEM S.L. Vivero Ciencias de la Salud, C. Colegio Santo Domingo de Guzmán – 33011 Oviedo (Asturias) Spain
PURPOSE	Management of the data entered in the website’s data collection forms for the provision of requested services. Referred to as USERS. In case of purchases through the website, the term CLIENT will be used. ou may request the Treatment Activities Register via email at: info@bioquochem.com
D.P.O. (Data Protection Officer)	According to Article 37 GDPR 2016/679 and LO 3/2018, a D.P.O. is not required.
LEGAL BASIS	Express consent from the interested party, which can be revoked at any time for USERS. Distance Sale Contract on the web.
INTERNATIONAL DATA TRANSFER	No international data transfer will be made.
DATA TRANSFER RECIPIENTS	Data will not be transferred unless necessary to fulfill the requested service.
RIGHTS	Right to request access to personal data related to the interested party, Right to request rectification or deletion, Right to request limitation of processing, Right to object to processing, Right to data portability Right to advertising exclusion.
ADDITIONAL INFORMATION	You may file a complaint with the AEPD (Spanish Data Protection Agency) at C/ Jorge Juan, 6. 28001 – Madrid.
DATA RETENTION PERIODS	CLIENT: For the legal term of 5 years. USER: While the requested services in the forms are active. Consent: Which can be revoked at any time.
WHERE TO EXERCISE YOUR RIGHTS	Request our forms for the exercise of rights at: lcarrillo@bqcredox.com

This data protection policy may change over time due to possible legislative, jurisprudential changes, or criteria followed by the Spanish Data Protection Agency and/or the competent authority at each moment. Therefore, BIOQUOCHEM S.L. reserves the right to modify this legal notice to adapt it to legislative or jurisprudential changes in effect at the time of access to the websites, as well as industry practices. Please review this legal notice periodically.

RIGHTS RECOGNIZED BY REGULATION EU 2016/679 AND LO 3/2018

Right to request access to personal data: you can ask «NOFCLI» “NOFCLI” if we process your data.
Right to request rectification if data is incorrectly collected; and/or request deletion.
Right to request limitation of processing: in certain cases, you can request to temporarily suspend data processing or to retain data for longer than necessary.
Right to object to processing: we will stop processing your data unless there are legal reasons.
Right to data portability: you can request us to send your data to a company of your choice, by express request.
Right to advertising exclusion:. you can notify us at any time if you do not wish to receive advertising from our company via email.

HOW TO REQUEST RIGHTS

BIOQUOCHEM S.L. will inform all its employees about the procedure to address the rights of interested parties; we have defined a protocol to respond to all rights requests. Requests for rights exercise can be sent to lcarrillo@bqckit.com or by postal mail to our address as per Article 10 of the LSSI – CE. When exercising these rights, please consider the following:

Data subjects may exercise the rights recognized in Regulation 679/2016 and LO 3/2018 of December 5. The exercise of these rights is free.
The data controller must respond to data subjects without undue delay and in a concise, transparent, intelligible, and clear language, and keep evidence of compliance with the duty to respond to rights requests.
If the request is made electronically, the information will be provided through these means when possible, unless the interested party requests otherwise.
Requests must be answered within 1 month from receipt, which may be extended by another two months considering the complexity or number of requests. In this case, the interested party must be informed of the extension within 1 month from receipt of the request, stating the reasons for the delay.
You may file a complaint with the AEPD if you consider it necessary at C/ Jorge Juan nº6, Madrid.

BASIC PRINCIPLES GOVERNING OUR PRIVACY POLICY

This legal notice is governed by thePRINCIPLE OF LAWFULNESS, FAIRNESS, AND TRANSPARENCY, and is drafted to be understandable by all people visiting this website. If you have any questions regarding its complexity, please contact us for clarification.

CONFIDENTIALITY

All data provided through electronic forms will be handled according to current regulations on personal data protection and will be confidential to the staff of BIOQUOCHEM S.L. managing such information, as stipulated in the confidentiality agreements that our entity maintains with its employees.

INFORMATION ABOUT VOLUNTARY OR MANDATORY DATA PROVISION AND CONSEQUENCES

VOLUNTARINESS/OBLIGATION
Users of the websites are informed that answers to questions in the data collection forms on this website are voluntary/obligatory. Obligation will be indicated with an asterisk. Other data is voluntary.
CONSEQUENCES
By using the forms included on the various websites for services provided by BIOQUOCHEM S.L., users accept the inclusion and processing of the data provided in a personal data file owned by BIOQUOCHEM S.L., and can exercise the relevant rights as per the following clause.

You can request the Register of Treatment Activities of your data at the postal or email address of the entity.

INFORMATION ON DATA WE KEEP

The data we retain from the website may include:

Data collected in the website forms.
Cookie data as specified in the cookie policy.

This information is received by “NOFCLI” and is never sold, transferred, or rented to other companies, except as logically required to provide the requested service through the forms.

DATA RETENTION PERIOD

We retain information for as long as necessary to provide our services, fulfill legal obligations, and protect our interests or those of others.

Customer Data: From when the order is placed and up to a maximum of 5 years as established by tax legislation.
Cookie Data: As determined in the cookie policy and/or configured by the user.
Website User Data:Strictly while servicing their request, normally for requesting quotes. If not converted into a client, a maximum of 3 months.

Users may revoke their consent for data processing at any time.

PURPOSE OF DATA RETENTION

The sole purpose of processing your data is to provide the service requested by our company and, if you have consented to receive commercial communications, to send you updates on products and prices we sell. The purpose of using cookies is specified in the Cookie Policy, detailing each type.

USER RESPONSIBILITY FOR USE AND CONTENT

Both access to the websites and the use of the information and content included therein are the exclusive responsibility of the individual performing these actions.

Therefore, any use made of the information, images, content, and/or products mentioned and accessible through the websites will be subject to applicable national or international laws, as well as the principles of good faith and lawful use by the Users, who will be entirely responsible for such access and proper use.

Users are required to make reasonable use of the services or content, under the principle of good faith and with respect to current laws, morality, public order, good customs, and the rights of third parties or of BIOQUOCHEM S.L. itself, according to the possibilities and purposes for which they are intended. BIOQUOCHEM S.L. assumes no responsibility, whether direct or indirect, for any damages or losses resulting from the misuse of the services or content by Users or third parties.

USER CONCEPT

The use of the Website grants the status of User and implies the full and unconditional acceptance of all the provisions included in this Legal Notice as published by BIOQUOCHEM S.L. at the time the User accesses the website. Consequently, the User should carefully read this Legal Notice each time they intend to use the Website, as it may be subject to modifications.

OFFICIAL LANGUAGE OF THE WEBSITE

The idioma legally established language is Spanish.Therefore, in the event of any translation of this legal notice into any other language, both the Legal Notice and the service conditions in the original Spanish clauses will be considered binding.

SOCIAL MEDIA

BIOQUOCHEM S.L. has or may have profiles on major social media platforms. On all such platforms where it is present, BIOQUOCHEM S.L. is recognized as the responsible entity for processing the data of its users and/or followers who have included information on the company’s profile. The processing of this data by BIOQUOCHEM S.L. will be governed by the policies that the social network allows for business profiles. Therefore, BIOQUOCHEM S.L. may use any means permitted by the social network to inform its followers about its activities, new products, events, and personalized service offers. BIOQUOCHEM S.L. will not extract data from social media unless explicit and specific consent from the user is obtained for this purpose. Users agree to the terms set by the social media platforms in their privacy policies.

INFORMATION ABOUT LINKS

BIOQUOCHEM S.L. is not responsible for third-party websites that can be accessed through “links” or any content provided by third parties.

Any use of a link or access to a non- BIOQUOCHEM S.L. website is done at the user’s own risk and discretion. BIOQUOCHEM S.L. neither recommends nor guarantees any information obtained through a link to a third-party site, nor is it responsible for any loss, claim, or damage arising from the use or misuse of a link or the information obtained through it. This includes other links or websites, interruptions in service or access, or attempts to use or misuse a link, both when connecting to BIOQUOCHEM S.L.’s website and when accessing information from other websites through BIOQUOCHEM S.L.’s website.

DISCLAIMER AND LIMITATION OF LIABILITY

The information and services included or available through the website may contain inaccuracies or typographical errors. Periodic updates are made to the information contained on the website. BIOQUOCHEM S.L. may, at any time, introduce improvements and/or changes to the services or content.

BIOQUOCHEM S.L. has obtained the information and materials included on the website from sources deemed reliable. However, while measures have been taken to ensure the accuracy of the information provided, BIOQUOCHEM S.L. does not guarantee that the information is correct and up-to-date.

Please be aware that the content on this website is intended for informational purposes regarding the quality, status, accommodations, services, and rates of BIOQUOCHEM S.L

DISCLAIMER OF LIABILITY FOR TECHNICAL FAILURES AND CONTENT ISSUES

BIOQUOCHEM S.L. disclaims any responsibility for interruptions or malfunctions of the services or content offered on the internet, regardless of the cause.

Furthermore, BIOQUOCHEM S.L. is not liable for network outages, business losses resulting from such outages, temporary power suspensions, or any other indirect damages that may be caused to users by factors beyond BIOQUOCHEM S.L.’s control.

BIOQUOCHEM S.L. does not warrant or guarantee that the services or content will be uninterrupted or error-free, that defects will be corrected, or that the service or server providing it will be free of viruses or other harmful components, despite BIOQUOCHEM S.L.’s best efforts to prevent such issues. If users make decisions or take actions based on the information contained in any of the websites, it is recommended to verify the information received with other sources.

INDUSTRIAL AND INTELLECTUAL PROPERTY

The content provided by BIOQUOCHEM S.L., as well as the content published on the internet through its websites, constitutes a work in the sense of intellectual property legislation and is protected by applicable laws and international treaties.

BIOQUOCHEM is a registered trademark with the Spanish Patent and Trademark Office under file number N0377831. Its use is restricted by trademark law.

Any form of reproduction, distribution, public communication, transformation, or any other act of public exploitation concerning both the websites and their content and information is prohibited without the express prior written consent of BIOQUOCHEM S.L.

As a result, all content shown on the various websites, including designs, texts, graphics, logos, icons, buttons, software, trade names, trademarks, industrial designs, or any other signs subject to industrial and commercial use, are subject to intellectual and industrial property rights of BIOQUOCHEM S.L. or third parties who have duly authorized their inclusion on the websites.

The content, images, forms, opinions, indices, and other formal expressions that are part of the websites, as well as the software necessary for their operation and display, also constitute a work under copyright law and are therefore protected by international conventions and national legislation applicable to intellectual property. Any infringement of these rights may result in civil and criminal penalties.
All acts by which users of the services or content may exploit or commercially use, directly or indirectly, in whole or in part, any of the contents, images, forms, indices, and other formal expressions on the websites without prior written permission from BIOQUOCHEM S.L. are prohibited.

In particular, and without limitation, acts of reproduction, distribution, display, transmission, retransmission, emission in any form, storage on physical or logical media (e.g., floppy disks or computer hard drives), digitization, or making available from databases other than those authorized by BIOQUOCHEM S.L., as well as translation, adaptation, arrangement, or any other transformation of such opinions, images, forms, indices, and other formal expressions provided to users through the services or content are prohibited, as these acts are subject to applicable intellectual property, industrial, or image protection legislation.

BIOQUOCHEM S.L. is free to limit access to the websites and to the products and/or services offered, as well as the subsequent publication of opinions, observations, images, or comments that users may send via email.
In this sense, BIOQUOCHEM S.L. may establish, if deemed appropriate and without prejudice to the sole and exclusive responsibility of the users, the necessary filters to prevent the publication on its websites of content or opinions considered racist, xenophobic, discriminatory, pornographic, defamatory, or that, in any way, promote violence or the dissemination of clearly illegal or harmful content, as prohibited by LO 10/2022 of September 6.

Users who send suggestions, observations, opinions, or comments to BIOQUOCHEM S.L. through email, unless explicitly and unmistakably stated otherwise, in cases where the nature of the services or content allows it, are deemed to grant BIOQUOCHEM S.L. permission to reproduce, distribute, display, transmit, retransmit, or otherwise use such observations, opinions, or comments in any format, including storage on physical or logical media (e.g., floppy disks or computer hard drives), digitization, and making available from databases belonging to BIOQUOCHEM S.L., translation, adaptation, arrangement, or any other transformation of such observations, opinions, or comments for the entire duration of copyright protection provided by law. Furthermore, this authorization is granted free of charge, and by sending such observations, opinions, or comments via email, users waive any claims for remuneration from BIOQUOCHEM S.L.

According to the above, BIOQUOCHEM S.L. is also authorized to modify or alter such observations, opinions, or comments to adapt them to the editorial formatting needs of the websites, without this implying any infringement of any moral rights of the authors that users may hold over them.
Any technical, logical, or technological resources that allow a third party to benefit, directly or indirectly, with or without profit, from any and all content, forms, indices, and other formal expressions on the websites, or from the efforts made by BIOQUOCHEM S.L. for their operation, are prohibited. Specifically, any link, hyperlink, framing, or similar linkage to BIOQUOCHEM S.L.’s websites without the prior, express, and written consent of BIOQUOCHEM S.L. is forbidden. Any violation of this provision will be considered an infringement of BIOQUOCHEM S.L.’s legitimate intellectual property rights concerning the websites and all content therein.

BIOQUOCHEM S.L. will not assume any responsibility for consequences arising from the aforementioned behaviors and actions, nor will it assume responsibility for the content, services, products, etc., of third parties accessible directly or through banners, links, hyperlinks, framing, or similar methods from BIOQUOCHEM S.L.’s websites.

RESOLUTION OF CONFLICTS

This legal notice will not be filed individually for each user but will remain accessible via the Internet on this website. It is accessible through the connection that each user has in their connection system.

Users who qualify as consumers or users according to Spanish regulations and reside in the European Union, if they have had a problem with a purchase made from BIOQUOCHEM S.L., can seek to reach an out-of-court settlement through the Online Dispute Resolution Platform , created by the European Union and developed by the European Commission under Regulation (EU) 524/2013.This is also outlined in the ‘General Terms and Conditions’ and/or ‘Website Use’.

Unless the User is a consumer or user, and when no regulation mandates otherwise, the parties agree to submit to the Courts and Tribunals of Asturias, as this is the place of contract formation, expressly waiving any other jurisdiction that might correspond to them.

LEGISLATION

The laws governing this website are Spanish laws.

This Legal Notice was drafted by HONOS ABOGADOS S.L.P. for BIOQUOCHEM S.L. in compliance with GDPR 679/2016 on personal data protection and the LSSI (Law on Information Society Services), 34/2002, as well as legislation on Intellectual Property. The contents of this legal notice are registered with Safe Creative Intellectual Property Registry, with registration code 1602176603277. Total or partial reproduction of this notice is prohibited.